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Your StepPay application includes initial checks with credit bureaus. The credit agencies take these into account when assessing your credit score, especially if you demonstrate you’re unable to manage your payments. If you miss payments on your StepPay account, it may affect your credit score. We look at your accounts and loans with CommBank, as well as any credit products you may have with other financial institutions on your credit file.

Log in to Internet banking with your CRN and password Time limits apply, so it’s important you lodge the dispute as soon as you can. If you think the transaction is suspicious and could be fraudulent, you can temporarily block your card while you investigate.

• Improve cashflow and get paid quickly with online invoices.
• With all your accounts in one place, it’s easy to manage everything at once.
• It’s faster and easier to repay due or upcoming repayments within the CommBank app, by accessing StepPay from your Accounts list.
• You’ll have peace of mind knowing that your accounts are safe when banking online with us.

No additional cost to call, but standard phone service provider charges may apply. Offer only available to new credit cards accounts. Offer available in respect of balances transferred from non-Summerland credit card accounts issued in Australia only. Conditions, fees and charges apply. Conditions, fees, and eligibility criteria may apply, see us for details. That’s why, in addition to online and phone banking services, we also have a number of local and accessible branches across the Northern Rivers NSW and South East Queensland.

For ATM, Pay Anyone or BPAY transactions

Yes, you can choose to link a Debit Mastercard to your Everyday Account at no charge. If you’re planning to travel overseas you may be interested in our Cash Passport.TM For a full list of fees please refer to the Schedule of Fees Charges and Transaction Account Rebates booklet.

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We’re committed to being transparent, accountable, and acting with integrity across every part of our organisation. Long enough to know a thing or two about banking, but not so long to forget what brought us here. With SCCU by your side, you are choosing a trusting banking partner who is proudly invested in you, your community, and your future.

For Westpac issued products, conditions, fees and charges apply. Link an eligible Westpac debit or credit card for special deals and Bonus Cashback when you shop online or in-store. For St.George issued products, conditions, fees and charges apply. A simple, all in one transaction account with no monthly fees and easy access to your money When redeeming travel credits, the entire value of your travel credit wallet will be applied to pay for all or a portion of the booking amount in a single transaction.

Platinum Card Members have complimentary access to select Lufthansa Business Lounges (regardless of ticket class) and Lufthansa Senator Lounges (when flying business class) when flying on a Lufthansa Group flight. For a step-by-step guide on the activation process, visit prioritypass.com/activation.LufthansaThis benefit is available to Platinum Card Members. At any visit to a Priority Pass lounge that admits guests, you will be charged the prevailing retail rate for any guests. For a step-by-step guide on the activation process, visit prioritypass.com/activation.Priority Pass™ – Platinum Business and Corporate Charge Cards. If you have not received the Priority Pass card after 14 days, please contact American Express using the number on the back of your American Express® Card.

The St.George App helps make banking on your phone or tablet easy, convenient and secure, with a range of features and tools to help you with your banking needs. You can complete cash transactions and a range of servicing activities (such as business express deposits and interbank transfers) at any Westpac branch. Visit Our ATMs page to find out what you can do at an ATM, as well as information on security, using an ATM overseas, ATM partners and accessibility. Interest rates, fees and charges are subject to change. Explore our personal banking contact information and get support with a wide range of products, services and topics. Solve problems quickly online with our easy-to-follow guides.

ANZ’s role is to assist you by lodging disputes with merchants, providing the transaction is covered by the various Scheme rules (Visa or EFTPOS) and/or the ePayments code. Unauthorised transactions are subject to the ePayments Code. For circumstances where you believe there has been an unauthorised transaction, you should raise a dispute in the ANZ App. In ANZ Internet Banking, choose the account, click the Search link at the top of the Transactions tab and follow the prompts. In the ANZ App, choose the account you want to search and then enter a word or an amount in the Search box.

Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you. Use it for shopping in-store, over the phone, or online – wherever Mastercard® is accepted1. So that means it’s time to understand applying for your loan, the purchase process and settlement! These awards highlight our commitment to responsible, competitive, and customer-first banking, helping more people access their dreams. Join our SCCU community along with thousands of customers who love our easy to understand banking services and caring customer approach.

Pending or outstanding transactions shouldn’t be disputed as we cannot investigate until the transaction has been processed. Before you dispute a transaction, it’s always good practice to check and confirm a few things. Check your transaction and if you think it’s unauthorised, you can dispute it.

If this happens, please don’t transfer funds into StepPay. If you opened your StepPay account on or after 10 June 2025, your anniversary will occur each year on the date you’ve activated your StepPay account. If you opened your StepPay account before 10 June 2025, your anniversary will occur on 10 June each year.

Use of The Centurion Lounge is subject to all rules and conditions set by American Express. American Express reserves the right to remove any person from the Lounge for inappropriate behaviour or failure to adhere to rules, including, but not limited to, conduct that is disruptive, abusive or violent. Failure to present the above documentation may result in access being denied. Refer to the specific location’s access policy for more information.

Card Members and their guests will receive all of the complimentary benefits and amenities afforded to the Plaza Premium Lounge customers, as well as access to purchase non-complimentary items. Card Members receive complimentary access to any global location of Plaza Premium Lounges. Eligible Card Members must adhere to all Delta Sky Club House Rules while accessing participating airport clubs. Delta reserves the right to limit access for non-revenue flyers at any Delta Sky Club. Eligible Platinum Card Members on departing flights can only access the Delta Sky Club within three hours of their flight’s scheduled departure time.

Apply online for a credit limit of up to $2,000, get a response in seconds and if approved, start spending in minutes. Book an appointment to speak with one of our online tax consultants who can assist you in maximising your refund Our office locator will help you locate your nearest office and you can book an appointment online. Book an appointment with a local Tax Expert or start online now. You online pokies do this in an online application called Class Allocation System (CAS). For participating lounges with a self-service bar, the Card Member may be required to be of legal drinking age in the participating lounge jurisdiction to enter without a parent or legal guardian.